I was overwhelmed and close to losing my benefits when I contacted this team. They stepped in immediately, organized my file, and explained every step in plain language. For the first time since my injury, I felt like someone understood what I was going through. Their support kept my claim stable and allowed me to focus on my health rather than constant paperwork and deadlines.

My return to work plan was rushed and did not match my medical condition. I was afraid of being forced back too soon. Work Injury Advocates reviewed my file, contacted my case manager, and gathered the proper evidence from my doctor. The plan was changed, and I could finally recover safely. Their guidance took a huge weight off my shoulders.

When my benefits stopped, I did not understand the letters or the process. English is not my first language, and I felt very stressed and confused. Work Injury Advocates explained everything to me in simple words and helped me send the right documents. They spoke with WorkSafeBC for me and fixed the mistakes in my file. My benefits started again, and I finally felt safe. I am very thankful for their support.